1. Who We Are

Our website address is: https://marbellaairporttransfer.com. We operate as MarbeTaxi, a licensed private hire service provider in Marbella, Spain. We are committed to protecting the personal data of our passengers in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect and Why

Booking Information

When you book a transfer, we collect your name, email, phone number, flight details, and destination address. This data is strictly necessary to perform the transport contract, monitor your flight for delays, and for the driver to locate you at the airport.

Communications

If you contact us via WhatsApp or our contact form, we keep a record of that correspondence to resolve your queries and manage your booking efficiently.

3. Cookies

We use essential cookies to ensure the booking form functions correctly. We also use analytical cookies (like Google Analytics) to understand how visitors interact with our site, which helps us improve our service. You can opt-out of non-essential cookies through your browser settings.

4. Data Sharing

We do not sell your data to third parties. We only share relevant details (name and flight info) with the assigned driver to fulfill your service. In some cases, we may share data with legal authorities if required by Spanish transport regulations.

5. Data Retention

Booking records are kept for the period required by Spanish law for tax and commercial purposes (typically 5 years). Communication data via WhatsApp or email is deleted once it is no longer necessary for the service, unless a commercial relationship is established.

6. Your Rights

Under the GDPR, you have the following rights regarding your data:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct any inaccurate information.
• Erasure (Right to be forgotten): Request that we delete your data (provided it’s not needed for legal/tax obligations).
• Portability: Receive your data in a structured format.

To exercise these rights, please contact us at booking@marbellaairporttransfer.com.

7. Security

Our website uses SSL encryption to protect your data during transmission. While no method of transmission over the Internet is 100% secure, we follow industry standards to protect your personal information.